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Online & Mobile Bank Tips and Information

Download the County-City CU Mobile App

Check out our tutorial videos!

Online Banking Enrollment

  • Call us at 920-674-5542 so we can unlock your account and provide your temporary username and password.
  • Visit our Website or Download and Launch our Mobile App for Apple or Android devices
  • Enter Your Temporary Username and Password under “Online Banking” and click “Sign In”.
  • Create a New Password and type it into each New Password field, then click “Change My Password.” Passwords must be at least 8 characters long, and contain at least three of the following: lowercase letter, uppercase letter, number, and/or special character.
  • Answer Three Unique Security Questions, and click “Save My Questions.” Security question answers are not case sensitive.
  • Accept the Terms and Conditions of Use (read and scroll to the bottom to accept).
  • Create a New Username, and click “Change My Username.” Usernames cannot contain your account number, first name and/or last name; and must be less than 22 characters.
  • Done! Use the username and password you just created from now on to log into both online and mobile banking.

Ready To Join Our Credit Union?

  • Love how welcomed everyone makes you feel when you walk into the credit union and always so helpful!! Would not bank anywhere else!!
    Patricia G.
  • County city is an awesome credit union unlike anywhere else I have ever banked, they have actually come out to my house to do loan paperwork due to my work schedule. Now that is love.
    Doug H.
  • The staff at CCCU go above & beyond! Customer service is excellent & everyone is so knowledgeable & friendly. I've been with County City for over 20 years & I've honestly never had a bad experience! Thank you so much CCCU!
    Alicia F.
  • So glad I put my money with County City CU when I moved to town. The staff is super friendly and helpful (unlike the sullen people at the banks in town). They have the financial products that I need, with online service and a convenient location. LOVE my credit union!
    Patty H.
  • Growing up my dad always told me to put my money in a place that knows you and remembers you! I have been a member for quite a few years now and I still smile every time I drive up and they say, Good morning. Donna! They never hesitate to ask If I need anything! That to me speaks volumes! Thank you, County City credit Union! You are all simply the best!
    Donna A.
  • After being in banking for over 16 years and customer service for a lifetime, I am very impressed with your staff. Always friendly, knowledgeable, helpful, and available to help members. Sadly, not all places are as respectful of our time and needs. Thank-you for raising the bar!
    Kathleen K.

Have a Question?

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Call us at 920.674.5542