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Are you tired of paying bills? If so, let County-City Credit Union pay them for you! Okay, so CCCU can’t actually supply the funds to pay your bills, but it can eliminate the stress and time constraints associated with doing so. The service is called Electronic Bill Payment (eBP) and it makes paying the bills simple and convenient. Here’s how it works …
With eBP, you receive bills the way you always have and, therefore, you maintain the right to verify the amount you have been billed is correct. When you’re ready to pay the bill, you will schedule your payment online at www.countycitycreditunion.com, and CCCU will do the rest!
Features
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CCCU’s eBP service is FREE at this time!
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Pay virtually any business or individual in the United States – the only type of payments not allowed are tax payments and court-ordered payments.
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Schedule a one-time payment or schedule recurring payments of the same amount (i.e. your home mortgage) to be paid automatically each month.
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Track your payment history.
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Establish payee profiles to avoid entering contact information each time a bill is to be paid.
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Receive alerts and bill reminders that you customize.
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All owners on a joint account will have access to eBP after sign-up.
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Funds are taken out of your checking account as soon as the payment is initiated.
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To ensure your payments are received on time, all you have to do is schedule it six (6) days prior to the bill’s due date.
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Extremely secure environment.
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You must be a County-City Credit Union online member with a CCCU checking account to use eBP. If you are not, stop by and talk with Beth or Bonnie to be set up. You will need Internet access using any browser that supports 128-bit encryption. Netscape Navigator 4.0 or higher, Microsoft Internet Explorer 4.0 or higher, and American Online 4.0 or higher all support encryption. Click on “ePay” to begin.
Fill out an application for eBP and you’ll be on your way to convenience! All transactions and records are kept confidential!
Tips for setting up your list of payees on Electronic Bill Pay (EBP)
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Please use the ‘tabs’ and buttons within Electronic Bill Pay to navigate. Do NOT use your web browsers BACK button. If you do, it may kick you out.
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When you set up a new payee, you must enter an account number. If you are paying someone that does not have an account number, you will need to enter some generic number.
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When you are setting up a new payee, make sure you “SAVE” BEFORE you click on another tab. If you don’t save it, you will lose it and have to start over.
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Before you enter the information for a new payee, check out the “Entire Merchants Directory.” There are a number of merchants that are already set up for you. It may list multiple sites for one creditor, so you will need to have your last statement available to make sure you are setting up the correct payee location.
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When you enter a telephone number for a new payee, you do not have to enter a ‘1’ if it is long distance.
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Be sure to verify that you have entered the correct address and account number on every payee.
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Allow ten (10) days for the first payment you make to a new payee. Five to seven days after that.
If you do not use EBP for 90 days, your account will go to inactive status. If you are deactivated, just give us a call and we will reactivate you.
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